dhoni 8's Privacy Policy

1. Introduction and Scope of the Policy

This Privacy Policy has been prepared on behalf of the entity that operates the dhoni 8 platform and the dhoni-8.cam website. When you visit our website, create an account, or use any of our services, the terms of this policy apply to you.

You are requested to read this Privacy Policy carefully alongside our Terms and Conditions, as both documents together govern our relationship with you. In this policy, "we", "our", or "platform" refers to dhoni 8, and "you" refers to any registered or unregistered user of our platform.

This policy has been prepared with Bangladesh-based users in mind and follows established standards for digital data protection.

2. What Information We Collect

We collect user information in several ways. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account, logging in, or seeking support:

• Full name and username
• Mobile number and email address
• Date of birth (for age verification)
• National ID or passport number (for identity verification purposes)
• Financial transaction details — such as bKash, Nagad, or Rocket account numbers
• Any messages or complaints submitted via live chat or email

2.2 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address and device identification information
• Browser type, version, and operating system
• Which pages you visited and how long you spent on them
• Login time, date, and device used
• Gameplay records, betting history, and transaction logs
• Referral source — where you came from before arriving at our site

3. Purpose and Legal Basis for Collecting Information

dhoni 8 uses user information only for specific, clear, and lawful purposes. The main purposes for which we use your information are described below:

3.1 Service Operations and Account Management

Your information is needed to create accounts, process logins, handle deposits and withdrawals, and keep gaming services running. For transactions made via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant financial information is processed accordingly.

3.2 Identity Verification and Fraud Prevention

Identity verification processes are carried out to prevent multiple accounts, counter money laundering, and ensure the security of your account.

3.3 Customer Support

Records of previous communications are maintained to resolve your issues via live chat or email. This information is essential for providing 24/7 support services.

3.4 Providing Promotional Benefits

Account activity is reviewed to deliver welcome bonuses, weekly rewards, or other offers. However, your consent is obtained before sending any promotional messages.

3.5 Platform Improvement

Analytical data is used to improve the user experience — for example, monitoring which games are most popular and identifying page loading issues.

4. Data Storage and Security

dhoni 8 uses industry-standard technology to protect user data. Our security measures include:

• SSL/TLS Encryption: All communication between the website and your device is encrypted.
• Data Encryption: Passwords and sensitive financial information are stored in encrypted form.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Server Protection: Firewalls and intrusion detection systems are kept active.

4.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a reasonable period to meet legal obligations, resolve disputes, and prevent fraud.

5. Sharing Information with Third Parties

dhoni 8 never sells your personal information to third parties. However, necessary information may be shared in the specific circumstances below:

5.1 Payment Processors

Only the information required to complete a transaction is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners follow their own privacy policies.

5.2 Technology Service Providers

Information necessary for operating gameplay may be shared with game software providers (such as Evolution, Pragmatic Play, PG Soft, or Spribe) and other technology partners. Confidentiality agreements are maintained with each of them.

5.3 Disclosure for Legal Reasons

Disclosure of information may be legally required to comply with court orders, lawful requests from investigative agencies, or applicable law. In such circumstances, we disclose only the minimum information necessary.

5.4 Fraud Prevention

Information may be shared with relevant third parties in specific cases to protect the security of the platform and prevent money laundering.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us run our services properly.

6.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login status and manage sessions. The platform cannot function properly without these.
• Functional Cookies: Store your language preferences, display settings, and other preferences.
• Analytics Cookies: Used to understand patterns of site usage and identify areas for improvement.
• Security Cookies: Used to detect suspicious login attempts and prevent fraudulent activity.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. However, blocking essential cookies may prevent some platform services from working correctly.

7. Your Rights and Choices

As a dhoni 8 user, you have the following rights over your own information:

7.1 Right to Access Your Information

You can request at any time to find out what information we hold about you. Our support team accepts these requests via live chat or email.

7.2 Right to Correct Your Information

If any of your information is incorrect, you can request a correction. Incorrect information may cause transaction delays, so please keep your profile up to date at all times.

7.3 Right to Close Your Account and Delete Your Information

You can request to close your account and have certain information deleted. However, information retained for legal reasons may fall outside the scope of this request.

7.4 Right to Opt Out of Promotional Communications

If you no longer wish to receive promotional messages from us, you can contact our support team at any time to stop them. This preference does not apply to important service-related messages.

8. Protection of Minors

All casino and betting services on dhoni 8 are intended solely for individuals aged 21 and above. We do not knowingly collect information from minors. Age is verified at registration, and additional identity confirmation is carried out in cases of doubt.

If you become aware that a minor is using our platform, please notify our support team immediately. Ensuring responsible gaming is a shared responsibility of both us and our users.

9. Policy Changes

This Privacy Policy may be updated from time to time due to expansion of services, technological changes, or legal requirements. In the event of changes, we will:

• Display the updated date at the top of the website or on this page.
• Notify registered users by email or live chat for significant changes.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

General information about the platform can be found on our About Us page.

10. Contact

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please contact us:

• Live Chat: Contact us directly 24/7 through the website.
• Email: [email protected]

Our support team can communicate in both Bengali and English and will respond to your request as quickly as possible.