For 21+ only

Responsible Gaming at dhoni 8 — Your protection is our priority

Gaming is entertainment, not an obligation. dhoni 8 wants every member to play in a controlled way, know their limits, and seek help when needed. On this page we will show you how to stay safe.

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Safe and Responsible Gaming

What is Responsible Gaming and why does it matter

Betting and casino games are essentially a form of entertainment — much like watching a film or playing sports. But for some people it can gradually become a habit, creating financial and mental stress. dhoni 8 believes gaming is enjoyable only when done with conscious decisions, within a set budget, and with proper rest.

We want you to ask yourself before each session — am I playing for fun, or trying to recover losses? If it is the second, taking a break is important. Detailed guidance on account use can be found on our Terms and Conditions page, which also clearly states expectations for responsible behaviour.

If you have questions about personal data protection and privacy, read our Privacy Policy page — it explains in detail how your data is stored and used.

Core principles of safe gaming

Set a budget before you play and do not spend beyond what you can afford to lose.
Do not increase your bets to try to recover losses.
Do not play with borrowed money or someone else's funds.
Do not play continuously beyond a set amount of time.
Avoid playing when you are drinking or under mental stress.

Self-Limit Tools — Stay in control yourself

dhoni 8 provides several tools that let you set your own gaming limits. These features are entirely voluntary and can be activated at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Lowering the limit takes effect immediately; increasing it takes some time.

Loss Limit

Set a limit on how much you can lose within a given period. When that limit is reached, the session will be stopped automatically.

Time Limit

Session Time Limit

Set a maximum time for each session. When the time is up, the system will alert you and lock your session temporarily if needed.

Break

Cooling-Off Period

Take a voluntary break from 24 hours up to 30 days. During this time, betting and deposits from the account will be completely paused.

Long Break

Self-Exclusion

Activating self-exclusion suspends your account for a long period (from 6 months to permanently). To activate it, contact us via 24/7 live chat or email.

Reality Check

A pop-up will appear at set intervals showing how long you have been playing and how much you have won or lost.

To activate these tools or for any related questions, contact us via 24/7 live chat or email. The support team assists in both Bengali and English.

Warning Signs — When to stop

Some recognisable signs appear before gaming becomes a problem. If any of the following seem to be happening in your life, pause and seek help.

You feel the urge to bet more to win back money you have lost.

You are hiding your betting from family or friends.

Money meant for daily expenses, bills, or savings is being spent on betting.

Your focus on work, studies, or family responsibilities is declining.

You feel restless or irritable when you are not playing.

You are borrowing money or taking money without others' knowledge to keep betting.

If even one of the signs above applies to you, stop playing and contact our 24/7 live chat — speak in Bengali, no judgment, just help.

Where to Find Help

You do not have to face a gaming problem alone. Alongside dhoni 8's own support team, family, friends, and professional counsellors can all play an important role.

24/7 Support

dhoni 8 Live Chat and Email

Contact us via live chat at any time — support is available in Bengali and English. You can activate self-exclusion, set limits, or simply talk. You can also write to us by email and the team responds quickly.

Family Support

Family and Trusted People

Talk openly with people close to you. If family members understand that you are struggling with gaming, they can help. Opening up takes a little courage, but it makes many solutions much easier.

Professional Advice

Mental Health Counsellors

Gaming addiction is a recognised mental health issue. Consult a registered psychologist or counsellor in Bangladesh for professional advice. Services are also available at hospitals and mental health centres.

dhoni 8's commitment: Your protection is our responsibility

dhoni 8 is not just a gaming platform — it is an effort to create a responsible environment. We continuously work on SSL security, data privacy, and player protection. Our support team is with you 365 days a year, 24 hours a day.

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6 Self-Limit Tools

Tips for Safe Gaming

Build some habits to keep gaming enjoyable. These are small steps, but they make a big difference in the long run.

Set a separate budget for gaming each month and do not go beyond it.
When you start winning, pause for a moment and withdraw some of your winnings.
Avoid long, unbroken sessions at the same time every day.
Keep other forms of entertainment — do not let betting be your only way to spend free time.
Check your account transaction history regularly and stay aware.
Do not let anyone play who should not be playing — especially minors.

Has gaming shifted from entertainment to a problem?

Ask yourself these questions:

Am I spending more than my set budget?
Is thinking about playing affecting my sleep or work?
Do I feel irritable or uncomfortable when I am not playing?
Am I hiding my betting from people close to me?

If the answer to even one question is "yes", contact us via live chat — read our FAQ page for more information.

Common Questions about Responsible Gaming

No, activating self-exclusion keeps your account balance safe. You can use that balance after the break period ends or after verification through the support team. Deposits and betting will not be possible while self-exclusion is active.

Lowering a deposit limit takes effect immediately. However, a request to increase the limit is subject to a set waiting period — this is intentional so that the decision is not made on impulse. Contact live chat for details.

Change your password immediately and inform our support team. We will provide all assistance needed to secure the account. Remember, only the registered account holder may use the account.

The purpose of self-exclusion is to give the user a guaranteed break. For this reason, reactivating the account before the set period ends is generally not possible. Once the period ends, you can contact the support team and go through a verification process to use the account again.

Age is verified at registration and those under 21 cannot open an account. Additionally, households with young children can use parental control software on internet browsers. Any suspicious account is investigated by us.

Start by having a calm conversation with them — listen without judgment. Let them know that seeking help is not a sign of weakness. If you wish, you can contact our support team on their behalf and request self-exclusion for them. Encourage them to see a professional psychologist if needed.